Straightforward rules, no fine-print traps.
Every new user gets a full-featured 5-day free trial before paying anything. We strongly recommend using the trial to confirm cutting tool works well with your setup before purchasing a license.
You can request a refund on a paid license at any time before it expires:
The percentage is fixed at the moment you submit your request, based on how long it's been since your purchase — not when we get around to approving it.
Refunds apply only to real, paid Razorpay purchases — not manually granted or complimentary licenses. Each order can be refunded once. Once a refund is processed, the license(s) from that order are deactivated.
Go to your Dashboard, enter your license key, and click "Request a refund." You'll see the exact percentage and amount before you submit. We aim to review and process approved requests within 3 working days; the refund is issued to your original Razorpay payment method and may take a few additional days to reflect, per Razorpay's own processing timelines.
Prefer email? You can also reach us at hello.cuttingtool@gmail.com with your license key.
Paid plans (monthly or yearly) renew automatically by card or UPI at the end of each term. You can cancel any time from your Dashboard; nothing more is charged after you cancel, and your plan keeps working until the end of the term you already paid for. AI credits that were used are not refundable.
Questions about a refund or an order? Email hello.cuttingtool@gmail.com.